Hire FAQ
Welcome to our FAQ section, designed to provide you with essential information about our soft play hire services. Whether you’re a first-time customer or a returning client, we understand that you might have questions about our offerings, the rental process, safety measures, and more.
What is soft play equipment?
Soft play equipment consists of specially designed, padded structures, toys, and obstacles crafted from soft materials. These pieces are safe and suitable for young children to explore, climb, slide, and play with, fostering their physical development and imaginative play.
How does soft play hire work?
Hiring soft play equipment from us is a breeze. Simply browse our collection, choose the items you’d like to include, select your preferred rental duration, and make a reservation. Our team will ensure timely delivery, set up the equipment, and after the event, return to dismantle and collect everything.
Is the equipment safe for children?
Absolutely. Safety is our top priority. Our soft play equipment is meticulously crafted with child safety in mind, featuring rounded edges, non-toxic materials, and secure fastenings. Additionally, we regularly inspect and clean our items to maintain the highest safety standards.
Can I hire equipment for private parties as well as larger events?
Certainly! Our soft play equipment is adaptable to various settings, from intimate family gatherings to larger events like corporate picnics, community festivals, and school functions. No event is too small or too big for us to enhance with our play equipment.
What age group is the equipment suitable for?
Our soft play equipment is designed primarily for children aged 6 months to 6 years. However, we offer a variety of pieces that cater to different developmental stages and interests, ensuring that both toddlers and preschoolers have a blast.
Can I customise my hire package?
Absolutely. We understand that each event is unique, and we’re happy to help you create a custom rental package tailored to your specific needs and preferences. Whether you want to mix and match items or need assistance with layout ideas, we’re here to make your vision a reality.
How far in advance should I book?
To secure your desired soft play equipment and rental date, we recommend booking as early as possible. Popular dates tend to fill up quickly, especially during peak event seasons, so reserving in advance ensures you won’t miss out on creating a memorable play experience.
Do you offer delivery outside of England?
Our delivery area extends beyond England. We offer delivery to many locations in Wales and Scotland as well, so feel free to ask about our delivery coverage. Additional fees may apply based on the distance from our location. Just let us know where your event is taking place, and we’ll do our best to accommodate your needs.